1. We offer a 30-day return policy from the date your order is delivered.
2. To qualify for a return, all items must be unused, unworn, unwashed, unaltered, in their original condition, and include original packaging and accessories where applicable.
3. Products that have been used, worn, washed, altered, damaged through customer misuse, or returned without required original packaging may not qualify for a return.
4. Before returning any item, customers must contact customer support to obtain return instructions.
5. Return Address:
Return instructions and the applicable return address will be provided by customer support after the return request has been approved.
6. Customers are responsible for return shipping costs when ordering the wrong product, selecting the wrong size, no longer wanting the item, changing personal preference, providing an incorrect shipping address, or returning an item for any reason not caused by our error.
7. We will cover the return shipping cost if the wrong item was shipped, the item arrives damaged, the item is defective, the item has a manufacturing defect, or the product does not match the item ordered due to our error.
8. Once the returned item is received and inspected, approved refunds will be processed within approximately 3 business days.
9. Refunds will be issued to the original payment method used for the purchase.
10. The time required for the funds to appear may vary depending on your financial institution or payment provider.
11. Original shipping charges are non-refundable unless the return is due to our error or a defective or damaged item.
12. We reserve the right to refuse returns that do not meet the conditions outlined in this policy.